We pride ourselves in offering the highest quality merchandise. In the event you wish to return an item, we require that you return the new and unused goods to us with all the original labeling attached within 14 days of receiving the goods. Customers may return any unwanted merchandise, with the exception of items designated on SALE and swimwear which may not be returned or exchanged. Any returned item must be UNUSED, UNWORN and in its original packaging. Nukksh reserves the right to refuse a return or exchange for any item sent back in a condition where the item has been used or damaged. Only items which Nukksh can confirm as new and unused will be eligible for a return or exchange. We cannot accept returns for non-faulty items that have been worn and tags removed. We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
Customers may choose whether the would like to exchange or receive a refund. Exchanges may only be made for the same item of a different size or color, subject to availability. Refunds will be issued on the items purchase cost for the order. The purchase cost is defined as the total value of the order less any taxes, duties and shipping. PLEASE NOTE that we do not refund shipping and handling charges. We also ask that all International customers are aware that all international customs duties and sales taxes can not be refunded.
If you would like to make a return or exchange, please email us at firstname.lastname@example.org when you receive your package and we will send you instructions on how to return your items. Please include your original receipt and return/exchange for that arrived with you order with your return package as we cannot accept returns without them.
Refunds: For returns, a refund will be issued to your credit/debit card within 30 days in the amount of the returned items, minus the shipping fee. Customer must incur the cost of returning items.
Exchange: For exchanges, customer must incur the cost of returning items and cost of shipping new items.
Nukksh Head Office,
Office 14, Floor 7, Amlak Building,
Al Muhallab Street,
Bneid Al Qar, Block 1, Kuwait
Cancellation of Orders
You may cancel your order via email up to the time the order is dispatched. If the order has dispatched you cannot cancel the order, but can still return or exchange it.